A 30-minute conversation covering your goals, current channels, budget range, and timeline. You receive our candid assessment of priorities and fit, with no obligation.

Within 24-36 hours of the discovery call: scoped, priced, milestone-mapped, and naming the specific team members assigned to your account.

Kickoff typically occurs within one week. For outbound programs, infrastructure provisioning begins immediately, as domain warmup runs in parallel with onboarding.

Yes. The majority of our clients are in the US and international markets. US clients contract with Navaan’s US entity, with invoicing available in USD.

Yes, prior to any exchange of confidential material. We also disclose any potential conflict before accepting engagements in a client's direct competitive niche.

We will state that on the call and, where possible, refer you to a better-suited provider. Misaligned engagements are costlier for both parties than a referral.